"Ben and his team are the absolute BEST! These guys not only know about instruments, they actually know about a little thing called CUSTOMER SERVICE! These guys saved me $$$ on my new Fender Deluxe American Ash P-Bass, I will spare the details as if everyone knew the kind of deal you can get here, they would have to close up shop, and I'm not ready for that yet. I could NOT believe it... the more I kept digging, the more cool little things I discovered... I am actually still trying to find out where I'm getting screwed here... I GIVE UP! Keep up the awesome job! (at this point, I am going to forego the string offer here... it just wouldn't be right). Thanks again!"

-Iam Shocky

The ES339 arrived.  

It’s beautiful.  It looks brand spanking new. And plays really well.  I must admit I was nervous buying online.  I felt I was risking  a lot of money based on a “sales description”.  Your description of this guitar was conservative.  I appreciate that because it is in better shape than you described it.  Wow, is all I can say.  Thanks for the honesty and then some.

I couldn’t be happier.  What a lovely guitar.  There really is a difference between a Custom Shop and normal Gibson production fit and finish quality.  

Here’s a picture.  So please don’t worry, the guitar feels very secure in its new home.   FYI, that’s a Heritage 335 with Seth lovers and a Logan Tele with DeMarzio pups on a 5 way switch next to the 339. It’s in good comfortable company.

Thanks for a good deal and I’ll look to you guys for my next purchase. 

The Spruce PRS and I have become very good friends.  Thank you for the excellent service and communication.  It was a seamless purchase and I could not be happier.  The guitar arrived with exceptional packaging and in stunning condition.  I cannot emphasize adequately how well the guitar and case were prepared and packed for shipment.  THe guitar has a wonderful voice and a range of tone I have seldom seen in any guitar.  The piezo by itself is remarkable and emulates an acoustic very well, especially when linked to an acoustic amp using the second output jack.  The jazz tones are lush and round  with an overtone of the woody sound. It's playability is superb and can scream if called for.  The weight is a bit disorienting at first.  Initially, it felt like a toy but time on the strings corrected that perception.  I am still amazed at the sounds that come out of that 5.4 lb instrument.  AS you can see in this photo, it has made friends with an old friend of mine, a 1965 Fender Princeton Reverb that has been with me for well over 20 years.  I just re-tubed it and upgraded the speaker as the original Jensen P10Q id not come with it although it is otherwise mint, so warm meets warm.  Thanks again, guys for the purchase and terrific support.  Here are the newlyweds.

"What can I say.  MusicStoreLive.com ALWAYS has some great vintage stuff, but when I saw this one, it was all over!  I had sold one exactly like it to a collector, some years back, and had always regretted it.  When it comes to guitars, Ben at MusicStoreLive.com is someone who doesn't just sell them, but loves and appreciates a fine instrument, and recognizes it's unique qualities.  He was GREAT to deal with. I just can't say enough about how professional and easy the transaction was. I actually consider Ben a friend now, and my wife and I really hope to get up to see him some time in the future!! You'll LOVE dealing with MusicStoreLive!!!"

"I was very skeptical about making a purchase online. These guys made it easy for me. They answered all my questions, maintained a professional attitude the entire time and they were more than willingly to work with me. The 2000 Warwick Thumb bass I purchased arrived last Thursday. It was expertly packaged and had a good set-up right out of the box. It is the last bass I will need to buy because it destroys everything else in my collection. I have worked with a lot of companies over the years and have never gotten the kind of service that I received from these guys.  I would highly recommend this company for anyone looking to buy a quality instrument."

-Lee Hinson

Hi Ben,

I've got the purple Rickenbacker bass today.  Everything is great.  Seems that he had a very gentle journey.  It was very well wrapped, no damages, no complains;-)

The Rick has topped all my expectations.  Can't stop playing it!

It was me a pleasure to make this deal with you!

Best wishes,

Max 
Luxembourg.

Hi guys....thanks for offering up another great prs...my second singlecut prs purchase from you!

-Jeff Thibeau

This thing is the real sound-heaven on earth!

Greetings from Germany, 
The PRS - Al D arrived last Friday morning...everything´s in perfect condition.
As you can see on the picture from my "living-room",  I´m a "little bit" crazy in guitars,-
but one thing I must say:
it does´t matter if I use a Peavey, a Fender or a Mark IV-Amp
 this thing is the real  
SOUND-HEAVEN ON EARTH.
Thank you and best wishes!!!

-Heiko Reifenberg

Buying online can be very risky and one has to trust the honesty and integrity of the retailer....

Hi, I've just received (as of yesterday) the white '79 Rickenbacker you sold me (April 25/26). I've left feedback on ebay and would have liked to have said more if there'd been the space to do so. The bass sounds amazing. I've got a 4003 model which is only a few years old, so it's interesting to compare the two. The sound of the older one is vastly superior. It's a truly beautiful instrument.

Buying online can be very risky and one has to trust the honesty and integrity of the retailer. Your description of the '79 4001 was accurate; it was well photographed so I had a good idea of what I was buying. My anxiety was further allayed by the prompt and friendly emails from your salesperson, Paul. The most worrying time was when it was in customs in the UK!

I wouldn't hesitate to recommend you. Thanks again from a delighted customer.

-Joan Bimson

Let me reiterate to you my gratitude for how you have handled this situation. It is really refreshing to see a company be so honest and to take responsibility and action to ensure their customers get the best possible experience. I have been searching high and low for a reasonably priced Euphoria from a reputable dealer for a long time now, and I am really glad I went with you guys. A lot of folks would have probably simply said, "Sorry, we're out," and refunded me, but you people did the legwork to make sure I got what I asked for. I totally understand that minor mistakes happen even with the best of the best, but the poise, humility, and follow-through with which you have handled this has been nothing short of stellar. 
 
As stated before, I WILL tell my friends about your company, and you can expect future business from me as well as positive feedback. Thanks for treating me like a human being and handling yourselves like a "ma and pa" business. I hope you experience innumerable success in the future.

-Henry Smith 

I just received the Axe From Hell.

Beautiful LP Custom in perfect conditions. Il love the frets.
My Mesa rocket44 & me are already overheating. A new set off strings, and let's get some r'n'roll.

Thank you for your business.

Roger Goudard