What's a Setup?
Each and every instrument that Music Store Live ships goes through an inspection and setup, performed by our in-house technician, Hutch. He’s a good man, and thorough. Feel free to count the steps below if you’d like…
Tremolo System / Bridge / Tailpiece / Stop Bar
Knobs and Switches
Unboxing Your Instrument
When your new instrument arrives, please follow these instructions to ensure a great experience…
1. Resist the urge to open the box immediately.
We ship instruments all over the world from our sunny Southern California shop. Chances are good that where you live is drier, wetter, warmer, colder, or some combination of those, than it is here. Drastic temperature changes can impact an instrument's setup, so we advise that you bring the box indoors and allow it to slowly acclimate to its new environment for 24 hours before unboxing it.
2. Tune it up!
Due to said climate changes (climate changes are not a hoax!) your new instrument may not be in tune when you first get it un-boxed. This is completely normal.
3. Rest easy, we've got your back.
If there is anything you don’t like about your guitar, don’t worry, we’ll get you sorted out.